One Camden – Website Privacy and Data Protection

Who are One Camden?

One Camden is a partnership of  local organisations who have come together to offer advice and services to local voluntary organisations and social enterprises in the London Borough of Camden.

Voluntary Action Camden (VAC) is the lead partner and as such is responsible for maintaining your privacy when using this site.

The need for this policy.

At VAC we firmly believe that our relationship with users, potential users and partners must be built on trust. We are committed to deserving that trust, and we take your privacy seriously. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

This privacy policy sets out how VACuses and protects any information that you give us when you use this website. Other policies exist about information collected by other means such as telephone, in person or by post. VAC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20th June 2012.

Types of information we collect.

We may collect the following information:

  • your name
  • job title, if applicable
  • honorary position held, if applicable
  • organisation’s name
  • job title, if applicable
  • contact information including email address and/or telephone number
  • brief information about the reason and nature of your enquiry to us

What we do with the information we gather.

We require this information to understand your needs and to provide you with a service. We will also use this information for internal record keeping.

One Camden is a partnership and your information will be passed between the members of the partnership listed above only as is necessary to provide you with the service you require. Your data may also be accessed by Lamplight Database Systems Limited who provide the database system we use, but only for the purposes of system maintenance.

The members of the partnership will never sell or give your details to anyone else outside of the partnership unless we are required to do so by law.

The information you provide will be used as the basis of statistical analysis of our services, but any results of that analysis will not include your personal information, Any statistical analysis provided by the partnership to third parties will not contain any personal information or any information from which you can be identified.

If specifically allowed by you, we may from time to time also use your information to contact you for research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. We will remove you immediately from our list of contacts for research upon your request to do so.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


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Persistent cookies

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Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data Protection

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Voluntary Action Camden at the address below.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.

Voluntary Action Camden
293-299 Kentish Town Road

020 7284 6550